03 Decent Care has the policy to reimburse the employees/sub-contractors if there are additional expenditures incurred due to unexpected purchases for the participant. Employees/sub-contractors are expected to obtain permission from the respective case manager for the approval of the spending. If an employee/subcontractor is unable to obtain permission or has not been granted by the case manager, in this case, if the employee/sub-contractor wishes to spend or purchases something for the participant without obtaining the permission, then Decent Care will not reimburse the employee/sub-contractor.

3.1 CLAIMING REIMBURSEMENT

An employee/sub-contractor is required to provide a scanned copy or a photo of the original receipt that needs to be emailed to accounts@decentcare.com.au by the end of the business cycle.

3.2 NON-COMPLIANCE

If the employee/sub-contractor fails to provide the original receipt or fails to claim for the reimbursement by the end of the business cycle, in such circumstances Decent Care will not be able to reimburse the employee. Please note that a screenshot of the bank app transaction does not replace the receipts and will not be accepted by Decent Care.